What is Digital Yacht Crew™
Digital Yacht Crew™ created by Marinminds is the first real remote support service for the yachting industry.
It allows Marinminds expert technicians remotely monitor ship systems, detect technical issues and provide instant assistance anywhere in the world. To solve problems within minutes and hours as compared to days.
Leveraging the ‘connected hub’ installed on board, Marinminds technicians receive real-time data from the yacht, with the aid of smart AI software we are able to detect anomalies (potential issues) in an early stage and prevent them from becoming a problem. Thereby keeping your yacht healthy and always ready for departure.
Why is Digital Yacht Crew™ Important?
This is a massive paradigm shift in technology and service support for the whole yachting industry.
Luxury yachts have become increasingly advanced over the past decade and are powered by millions lines of code.
Typical of luxury yachts is that they are one-off or produced in small numbers, no extensive testing is done as in the automotive industry, therefore time will reveal unforeseen issues.
Today, due to COVID-19, service tasks on yachts must continue at times that social distancing and travel restrictions make it hard to get service engineers on board.
Digital Yacht Crew™ assists yacht builders and local service suppliers with remote diagnostics and at the same time eliminating travel and onsite visits.
What are the Benefits of Marinminds Digital Yacht Crew™?
Worldwide Service: Digital Yacht Crew continuously monitors all connected systems on board, performs remote in-depth diagnostics and solves the problem swiftly.
Aftersales Cost Reduction: Minimize the deployment of service technicians and/or service suppliers and save costs on travel and accommodation costs.
Enhanced Customer Experience: Yacht owners experience faster turnaround times for maintenance issues which leads to increased satisfaction.
How does Digital Yacht Crew™ work?
The Marinminds ‘Connect Hub’ is installed on board, a datalogger connected to the cloud
Expert technicians continuously monitor the data remotely, aided by AI algorithms. If an issue occurs, Marinminds analysis the data, diagnose the cause and coordinate the solution.
The owner, yacht builder and service supplier are informed on the status of the yacht trough thesmartphone app. In case of questions a Personal Yacht Manager can be contacted directly.
That is how we keep yachts healthy and always ready for departure.
That is how we keep yachts healthy and always ready for departure.
